Rahmiati, Yuliana, Sri Handayani
Tourism and Hospitality Faculty Universitas Negeri Padang
rahmiati@fpp.unp.ac.id. yuliana@fpp.unp.ac.id
ABSTRACT
This study aims to analyze the SPA business in beauty salon in Padang city viewed from SPA business concept, human resources and massage therapy service and water therapy. The population of study is all beauty salon in Padang city which amounted to 20 salon, with 7 sample of beauty salon that has SPA business. Sources of data were taken from 7 salon leaders and 33 employees of SPA business. Data collection using questionnaire using Likert scale and Guttman scale. Reliability test results obtained 0.877, the questionnaire stated reliable. The results showed, based on the concept of SPA Enterprises for the purpose of the main service offered, none of SPA efforts that meet all provisions of Permenkes Sehat Pakai Air 2004. There are 2 people (28%) salon leader who graduated from Vocational High School/ General Vocational High School and 5 people (78%) graduated from Senior High School / General Vocational High School / Beauty Vocational High School who passed formal and non formal competency test of SPA. 24 employees (72%) have a general vocational / vocational certificate and haven’t conducted competency test yet, 9 employees (28%) Senior High School / General Vocational High School / Beauty Vocational High School pass formal and non formal of SPA test. There is no SPA business that implements all provisions concerning the duties of the young therapist and the main therapist, none of the SPA business provided all provisions on water treatment services, there isn’t any SPA business that provided all existing provisions based on Permenkes Sehat Pakai Air. For professional ethics the average score of achievement of professional ethics is 78% with enough category.
Keywords: Business Analisys, SPA, Beauty Salon